Appointments

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Cancellation Policy

Scheduling an appointment is the reservation of time put aside specifically for you. We require 24 hours notice to cancel or rebook any appointments at the spa. Once in the 24 hour window there is a 50% late cancellation fee. If for some reason you do not show for your appointment there is a 100% no Show fee which is the full price of the appointment booked.

We ask that you arrive 15 min early for your appointments at the spa. However, if booking a massage you get 2 hours of sauna & steam time. We suggest splitting this and doing 1 hour before and 1 hour after. This way your muscles are warmed up and you’ve started to release some tension when our registered massage therapists get to work!

If you arrive 15 min or more after your scheduled appointment time it may be given to a walk-in guest. Appointments are not held past 15 min and will be considered a no-show.

We appreciate your business and ask, in an effort to provided everyone with the best Sauna & Steam experience, we ask that you respect the time of your reservation.