Text Guru [our chat bot]: 825‑251‑2386
#102, 12445 Lake Fraser Drive SE Calgary Alberta T2J 7A4
Mon-Wed: 4pm – 10pm
Thur – Sun: 8am – 10pm
We are thrilled and excited to offer you massage therapy for some much needed stress relief and relaxation. We have implemented new health & safety measures so that our guests and staff can resume massage therapy, sauna & steam at this time.
Your health & safety is important to us therefore we’d like you to be informed as to what has changed and what you can expect.
CEDAR & STEAM reserves the right to refuse service to any guest for any reason. At this time we are extremely cautious and we are screening for any health concerns that may not allow us to move ahead with treatment. Please understand that we may ask you to reschedule your appointment if we have any concerns. If a situation should arise we will be as discreet as possible.
***If purchasing multiple sessions (ie: 2 massages or 2 sauna sessions) make sure to book multiple appointments if expecting to have more than 1 guest enjoy at the same time. Appointments are reserved individually. You can purchase as many sessions as you like. However, when booking appointments this is based on availability. If our system won’t let you book 2 appointments at the same time this is because there are not 2 appointments available. If we are at capacity and you’ve only booked 1 appointment, the second guest will be turned away.***
Scheduling an appointment is the reservation of time put aside specifically for you. We require 24 hours notice to cancel or rebook any appointments at the spa. Once in the 24 hour window there is a 50% late cancellation fee. If for some reason you do not show for your appointment there is a 100% no Show fee which is the full price of the appointment booked.
We ask that you arrive 15 min early for your appointments at the spa. However, if booking a massage you get 2 hours of sauna & steam time. Sauna & Steam time is split 1 hour before and 1 hour after your massage start time. This way your muscles are warmed up and you’ve started to release some tension when our registered massage therapists get to work!
If you arrive 15 min or more after your scheduled appointment time it may be given to a walk-in guest. Appointments are not held past 15 min and will be considered a no-show.
We appreciate your business and ask, in an effort to provided everyone with the best Sauna & Steam experience, we ask that you respect the time of your reservation.
We have a no refund policy on all purchases including pre-paid services, gift cards & products. All purchases are considered final sale.
Cedar & Steam, Calgary's only boutique spa, offering drop-in sauna and steam sessions - compliment your experience with a massage and customize it at our Remedy bar. We’re here to send you back into the world feeling rejuvenated and refreshed.