Leadership Team

Come Experience the Secrets of Relaxation

Behind the scenes are critical leadership roles that support the Relaxation Specialists (RS) and Registered Massage Therapists (RMT) team’s as well as our wellness community. It takes a team to run our boutique spa. The spa opened in Aug of 2019 and the leadership team emerged in early 2021. Each role was added to support the team and the founder so that the company could continue to grow and scale; while improving customer service, our experience and building the vision.    

We continue to evolve, adapt and pivot to the world around us. We continue to look for ways we can improve and strive to do better each and every day. The leadership team contributes to the overall brand and vision of the company through policy creation, training, hiring and coaching. 

As a team we all have our zones of genius (our specialities) in which we operate in and add value to the team overall but we often collaborate and cross train to support each other or add another perspective. 

Our Team

Come experience the secrets of relaxation.

Shannon, K (She/Her)

HR Director
My career started with opportunities that focused on customer service and teamwork. It was a natural transition into Human Resources, which has allowed me to gain practical and diverse experience through providing HR support to teams ranging in size from 10 – 450.

My love for Human Resources stems from my desire to build genuine connections and collaborate with others. I challenge myself to be the best I can be everyday which is why I’m excited to be part of such an innovative and creative team with common goals for continued growth, elevation and success.

I strive to make those around me feel at ease, which allows me to support and mentor those around me, while learning from them. I work hard to continually step outside my comfort zone to grow as both, a professional and a person.

Favourite Sauna or Steam room: Steam Room
Goals: Travel to new countries to be immersed in other cultures – nurturing myself by promoting self-care and providing new opportunities for self-reflection.
Something Personal: I love to travel! My most recent adventure was to Iceland. Visiting four of Iceland’s top geothermal spas, cultivated my appreciation and love for saunas, steam rooms, and hot springs.

Tiffany H (she/Her)

Accounting Analyst
My extensive customer service and management experience has taught me to meet and exceed customers expectations with exceptional service. I am a positive and highly motivated individual who aims to create and maintain productive and effective working relationships with others.

Just prior to working for Cedar & Steam, I obtained an apprenticeship with a Certified Professional Accountant, learning accounts payable, treasury management, inventory, payroll and much of the accounting cycle. I work in operations at the spa as it pertains to the Accounting cycle.

Favorite Sauna / Steam Room: Himalayan Salt Sauna
Goals: I would like to continue to learn and grow at Cedar & Steam.
Something Personal: I maintain an active lifestyle outside of the work environment, being active in my community, my family and volunteering at my children’s school and sports. I enjoy finding adventure and fun and can often be found hiking, biking, skiing, in the mountains or socializing with friends and family.

Elissa W (she/Her)

Spa Director
I was a dancer and then a dance teacher and that helped me learn how important it is to take care of both your physical and mental health, dance was always a great outlet for me.
I went to school for Administration and found my talent for that!

I think it is so important for everyone to find something they love that makes them happy.

Favourite Sauna/Steam Room: Himalayan Salt Sauna
Goals: I really want to focus on growing into my position and a big challenge for me is learning to delegate over doing.
Something Personal: I am very involved in the live music scene. I help with different events as well as book shows for a venue. I also love sewing!

Tridip M (he/him)

Assistant Manager
I firmly believe that learning is a lifetime adventure and I have been on this path for the past two decades, acquiring expertise in various fields such as science, economics, marketing, accounting, animations, and graphic designing. The motivation to keep learning and chasing the dream make me who I am today. I once designed a magazine cover page and it got nominated for one of the best magazine cover pages in the UK. I always enjoy talking to different people and love researching topics.

I am a simple person who lives a carefree life, without being affected by their past experiences or concerns about the future. I enjoy the present moment with boundless joy and contentment.

Favourite Sauna or Steam room: Steam Room
Goals: I am planning to get deeper into financial knowledge and I have always had a passion to get to know more about new technology and explore all the possible outcomes of it.
Something Personal: Always seeking outdoor adventure opportunities like hiking, biking, and go-cart racing and also loves playing video games.

Morgan P (she/her)

I have my full esthetics diploma which helps me serve you better and I am looking into expanding my RMT skills. I am an outgoing, super fun girl who loves to put a smile on people’s faces.

I have high customer service skills and love serving the public.

Goals: My goals are to move up in the company and make your experience enjoyable
Favourite Sauna/Steam room: Himalayan salt Sauna
Something Personal: I am a huge animal lover, I love the outdoors (camping, hiking), I am very artistic as well.